We encourage service providers and vendors to nominate their clients to participate in the ISG Star of Excellence™ program that is all about customer experience.

You can nominate clients specific to one or more of the services or products that are covered in the ISG Provider Lens™ (IPL) Program. Results will be factored into the overall quadrant positioning of providers and vendors. ISG will also solicit independent client participation with the intent to collect an equal number of responses as those nominated by each provider or vendor.

After the bulk nomination form submit, each of the nominated client representative will receive an email with a unique link to provide your evaluation(s). Completion of the survey will take approximately 15 minutes. They can select to receive a free copy of the IPL report that will be most influenced by their feedback.


 
If you require any assistance, please email Star@cx.isg-one.com.

As a first step, please enter your contact details in the form below.

Then please click continue to nominate all applicable client referrals. ISG will write to them immediately with a request to participate in this CX survey. You will also receive automated email confirmation once we send out invites to your clients.

About you:

Are you representing as a Service Provider firm or a Technology Provider firm?

Service Provider Firm
A service provider firm primarily generates revenue by providing managed services around consulting, transformation, strategy, and system integration. These firms generally do not offer software solution products that are bought on a license or software-as-a-service (SaaS) basis).
Technology Provider (HW/SW/XaaS) Firm
An independent enterprise software vendor firm provides software solutions that can be licensed by enterprise users or are offered in a software-as-a-service model. A SaaS vendor offers software in an as-a-service model. A hardware provider offers physical products that can be purchased by enterprise clients. These firms generally do not provide outsourced managed services around consulting, strategy, transformation, and system integration.